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  1. #1

    Unhappy Seeking help with premium sync feature

    So a feature of the premium account is cross computer sync of settings of TSM including groups.

    As per the website.

    ------------------
    Syncing of Addon Setting Backups

    Never lose your TSM addon settings, even if your computer crashes! Premium users will have their addon settings backed up to the TSM server.

    This also allows for easy transferring of settings between computers. <<----- Here

    ------------------

    Here is my question from Reddit. (no answer as yet from TSM)

    Ok so i bought premium so i can use 2 different computers with the same TSM settings. I have one setup nicely (work) and the other is not setup at all (home).
    I open the PC TSM application and it shows remote backups and synced backups have happened.
    I assume the remote backup is the computer im not at (work) and the synced backup is the local pc (as shown in systemID) Home.

    When i get on the unconfigured PC at home and run the restore it fails with "Failed to restore backup" error message (the help button is broken btw)
    So i thought well ill just copy the original files and take them home and put them on my home pc (unconfigured one). But no it does not move the settings across to the home pc. It is blank.

    Id like to get the sync working. Is there a guide to a system that is not working.
    Both PC's are way above recommended spec on 100/10mbit links.
    Heres hoping for a quick easy solution.

    PS Here is hoping for ANY solution

  2. #2
    Gumdrops's Avatar
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    As I mentioned on reddit, that's not the direct intention of syncing backups. If you're using multiple installs in concurrence you're best off setting up a Symlink of your addons using a 3rd party cloud service such as Dropbox or OneDrive.

  3. #3
    So you cant do as advertised on your premium page as per below. If that is the case just say "No the web page is wrong you cant do easy transferring of settings between computers" as advertised.

    FROM TSM Premium page benefits.

    Syncing of Addon Setting Backups

    Never lose your TSM addon settings, even if your computer crashes! Premium users will have their addon settings backed up to the TSM server.

    This also allows for easy transferring of settings between computers. <<----- Here

  4. #4
    Bart39's Avatar
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    Hop into into our irc chat channel for help - see link in my signature
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    sic> I love you all. TSM Has given me children.
    sic> That is all.
    Sic has left #TradeSkillMaster

    MuffinPvEHero> and I agree with Bart39

    TSM Application Developer / Assistant Addon Developer

    For information: TSM Website, TSM Addon, TSM App.
    Also Follow TSM on Twitter
    If you need help with any of the above join our Discord. It's much faster than posting

 

 

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