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  1. #1
    US-Zul'jin (H)
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    Trouble with TSM App (Not Updating DB)

    Hey all, im gettin a bit frusterated...

    I had been using the updater for quite awhile, and now its not doing anything.

    The onlything i could tell you about "What happens In-Game?" is that when i do a search, it says last scan was over an hour ago.
    WoWScrnShot_123012_140132_zps0a84e463.jpg

    as for the tsm app. I have 2 screenshots to try and explain what im noticing there.
    1. Its trying to get an update around every 20 seconds or so, which it says beside the scan, " an updated re-check if it finds no data"

    2. Before i reboot the app to see fi that would fix it ( i also reinstalled auctionDB) it was at 16h+ for the last scan

    .... well naturally it says that the files are too large, but i think i have explained myself as much as the pictures could.

    I have tried letting it through my firewall, but that did nothing.

    Thanks for any help i get. I'm impatient and cant stand waiting for a scan lol
    Attached Images Attached Images

  2. #2
    EU-DarkSpear(A)
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    Quote Originally Posted by McEG View Post
    Hey all, im gettin a bit frusterated...

    I had been using the updater for quite awhile, and now its not doing anything.

    The onlything i could tell you about "What happens In-Game?" is that when i do a search, it says last scan was over an hour ago.
    WoWScrnShot_123012_140132_zps0a84e463.jpg

    as for the tsm app. I have 2 screenshots to try and explain what im noticing there.
    1. Its trying to get an update around every 20 seconds or so, which it says beside the scan, " an updated re-check if it finds no data"

    2. Before i reboot the app to see fi that would fix it ( i also reinstalled auctionDB) it was at 16h+ for the last scan

    .... well naturally it says that the files are too large, but i think i have explained myself as much as the pictures could.

    I have tried letting it through my firewall, but that did nothing.

    Thanks for any help i get. I'm impatient and cant stand waiting for a scan lol
    if its scheduling the next update every 20 seconds that means the auction api for your realm is likely to be down (it says that in the help text on the auctionDB updater tab).

    Which region / realm are you trying to update ?
    Sic has joined #TradeSkillMaster
    I love you all. TSM Has given me children.
    That is all.
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    TSM Application Developer / Assistant Addon Developer

    For information: TSM Website, TSM Addon, TSM App.
    Also Follow TSM on Twitter, and Like TSM on Facebook!
    If you need help with any of the above hop on Chat. It's much faster than posting

  3. #3
    US-Zul'jin (H)
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    US Zul'jin Horde

    Still doin it.

    =\

  4. #4
    Sapy on US-Tichondrius(H)
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    You can upload images to http://imgur.com and just link them.

    Try enabling debug logging in the application settings and post your TSMAppLog.txt file (you can copy paste it into a pastebin) once the AuctionDB update fails. Also, the version of the app which you are using would be good to know.


    Follow me and TSM on Twitter for important updates, news, and giveaways!
    TSM Website | TSM Chat Channel (IRC) | Donate | TSM FAQ

    "A good programmer is someone who always looks both ways before crossing a one-way street." ~Doug Linder

  5. #5
    US-Sentinels(A)
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    Quote Originally Posted by McEG View Post
    US Zul'jin Horde

    Still doin it.

    =\
    I've had Zul'jin Both added for about 24 hours now with no problems. Go to setup, click Zul'jin, click Remove Selected Realm, restart the app, then re-add Zul'jin, go into AuctionDB and put the check mark next to the server. Report back with the information @Sapu94 requested if the data doesn't download as normal after 1 hour.
    TSM Web Master / Assistant Addon Developer
    For information: TSM Website, TSM Addon, TSM App.
    Also Follow TSM on Twitter, and Like TSM on Facebook!
    If you need help with any of the above hop on Chat. It's much faster than posting

  6. #6
    US-Zul'jin (H)
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    Alrighty well...

    Here is a quick video of me "restarting" the app.
    http://www.youtube.com/watch?v=xWhao...ature=youtu.be
    Won't be able to see it if you watch too soon. Has to be processed.

    Here is a screenshot that i took RIGHT after that video.
    WoWScrnShot_123112_181850_zps660a47cc.jpg

    And here is the Log File.
    http://pastebin.com/8KyZZm7i




    Not sure whats goin on.

  7. #7
    Sapy on US-Tichondrius(H)
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    What version of AuctionDB are you using? Type '/tsm version' to have the versions printed out.


    Follow me and TSM on Twitter for important updates, news, and giveaways!
    TSM Website | TSM Chat Channel (IRC) | Donate | TSM FAQ

    "A good programmer is someone who always looks both ways before crossing a one-way street." ~Doug Linder

  8. #8
    US-Zul'jin (H)
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    1.3.14

  9. #9
    US-Zul'jin (H)
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    Ima try and reinstall auction DB. not sure if i tried it.

  10. #10
    US-Zul'jin (H)
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    Oh! i forgot to come back and reply! lol

    Reinstalling auction DB didnt do a thing. =\

 

 
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