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  1. #1
    US-Uldum/Antonidas (H/A)
    Wind Trader
    Gissa's Avatar
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    TSM App won't load

    This morning when trying to start up my TSM app, I got the login screen instead of the normal page. I logged onto the TSM site, got my application key, put in my login info and got a notice that my version is outdated (I have r42) and I needed to update manually. I downloaded the app again from the website, but when I attempted to extract the file I got errors saying that access was denied. I also saw no notice on the TSM page about there being an update that requires manual download. Is something wrong with my app?

  2. #2
    US-Sentinels(A)
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    Quote Originally Posted by Gissa View Post
    This morning when trying to start up my TSM app, I got the login screen instead of the normal page. I logged onto the TSM site, got my application key, put in my login info and got a notice that my version is outdated (I have r42) and I needed to update manually. I downloaded the app again from the website, but when I attempted to extract the file I got errors saying that access was denied. I also saw no notice on the TSM page about there being an update that requires manual download. Is something wrong with my app?
    r43 was released a few days ago, but due to a glitch with the update function we need you to manually update...again. Not sure why your download didn't extract. I just grabbed a copy and it went through fine. I'd suggest trying again as it may have corrupted for some reason. If you are still have issues email me at drethic@tradeskillmaster.com and I will help you out more. I'd say jump on IRC but I'm going to be in and out all day.

    Also keep an eye on this thread. That's where we post updates about the app.
    Last edited by Drethic; December 10th, 2012 at 01:44 PM.
    TSM Web Master / Assistant Addon Developer
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  3. #3
    US-Uldum/Antonidas (H/A)
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    tyvm

    Edit: redownloaded and it extracted fine
    Last edited by Gissa; December 10th, 2012 at 03:26 PM.

  4. #4
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    I have the same problem as Gissa plus I can't even find the place to manually download the app. I'm going to email you.

  5. #5
    Sapy on US-Tichondrius(H)
    TSM Lead Developer
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    Quote Originally Posted by Alansus View Post
    I have the same problem as Gissa plus I can't even find the place to manually download the app. I'm going to email you.
    Same place you first downloaded it from: http://tradeskillmaster.com/tsm_download


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  6. #6
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    OK thanks that took care of it - working great again!

 

 

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