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  1. #1
    US-Azshara(H&A)
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    jimmyolsenblues's Avatar
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    Does your TSM Mail ever stop? Not gold cap, not bag space problem.

    Has your TSM Mailbox ever stopped opening mail?
    Not a gold cap, not a bag space problem.
    Its going fine, you walk away and boom it stops. I have bag space and gold space, but it just stops opening mail.
    Thanks for your help.
    @jimmyolsenblues on twitter https://twitter.com/#!/jimmyolsenblues

  2. #2
    Sapy on US-Tichondrius(H)
    TSM Lead Developer
    Sapu94's Avatar
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    There are a nearly infinite number of possible reasons it might stop. Without any specific (reproducible) details, there's no way to say what caused it in your specific situation. See the "read first" sticky for more information, but in general "it's broken" type posts like this aren't particularly productive for anybody.


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  3. #3
    US-Azshara(H&A)
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    @Sapu94 , its just a question. Relax. You do great work. please stop judging people's posts all the time.
    @jimmyolsenblues on twitter https://twitter.com/#!/jimmyolsenblues

  4. #4
    Sapy on US-Tichondrius(H)
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    This forum is for getting help with TSM. My reply was to help you ask a better question that might result in you and/or others benefiting. Your "question" does not currently fall in the category of helping you or others. Generally, "Is TSM broken for you?" type threads like this one aren't particularly valuable to anybody; what do you hope to gain/learn with this thread exactly?


    Follow me and TSM on Twitter for important updates, news, and giveaways!
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    "A good programmer is someone who always looks both ways before crossing a one-way street." ~Doug Linder

  5. #5
    US-Shattered Halls(H)
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    PhatLewts's Avatar
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    He's not judging your post. In order to troubleshoot properly he needs more information, which you did not provide. Your problem is solvable, and he's trying to actually help instead of this turning into a speculation thread of people complaining about when/what/why something doesn't work in TSM. I don't think that's too much of a request honestly.

    On the other hand I love chaos, so I will mention that when I have a mail where the item was taken, but the mail not deleted, TSM will stop processing the mail at that page when on auto open, and I too find it annoying.

    EDIT: Me and Sapu were typing up almost identical responses at the same time. Except the part where I like contributing to derailing threads. Minor difference IMO.

  6. #6
    EU-Draenor(H)
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    This issue occurs with Postal as well, so it might very well be an issue with the mailbox (or bag addon, lag or w/e), not with a mail addon.
    I know devs would have loved it, but it looks like impossible to reproduce "on demand". Even collecting screenshots of this might take a good while, but i'm gonna try and do it.
    I collect a couple thousands mails everyday and yet i only see the issue once every couple of days. So far i've seen a couple of different types of silent stops.
    1. When you have more than 50 mails, the addon (be it TSM or Postal) correctly collects the first 50, then it pauses as normal waiting for the mailbox to refresh. TSM Mail counts down as normal. When the wait time should be over, TSM Mail will either:
    1.1. Say "Next inbox update in 0 seconds" and "Collect All mail" button is grey; no more mails get collected; re-opening the mailbox will fix the issue.
    1.2. Say "Next inbox update in 0 seconds" and "Collect All mail" button is active (clickable). At this point no mail gets collected, but manually clicking the "Collect All Mail" button will correctly collect a new batch of mails; screenshot http://imgur.com/J6kXsGL
    1.3. Present a new batch of 50 items (as normal), with "Collect All mail" button active. Clicking it will correctly collect a new batch of mails;
    I don't remember the exact wording of Postal buttons, but it had the same behaviour.
    2. No matter how many items there are in the mailbox (be it less or more than 50), the addon collects a couple of them and then it silently stops.

    1.3. seems to happen most often, while 2. seems to happen least often, but it's hard to say precisely, because these silent stops are quite rare to begin with.
    I'm currently using:
    TSM 2.1.13
    Auctioning r755
    Crafting r902
    Destroying v2.0.3
    ItemTracker r121
    Mailing r243
    Restocker v1.15
    Shopping v2.1.1
    TradeSkillMaster_CompetitorTracker 15
    Warehousing r243
    WoWuction v2.0.5

    but these issues have been occuring since TSM 2 (Mail) beta. I can't recall the Postal versions, but pretty much all the versions that i've used in the past 3 years.
    Needless to say, there's no LUA error popping up.
    Just as @Sapu94 said, it could be a lot of things, maybe a bag addon, maybe server lag, maybe bugs in mailbox code, who knows. It's hard to investigate such issues when there's no error message and they occur so rarely and the screenshots don't seem that relevant (boo-hoo, a button is either active or not). Maybe one day Blizzard decides to re-write the mailbox code (and give us bigger box while at it!).
    Last edited by Marahdeka; October 16th, 2013 at 06:20 AM.
    Don't cry about high prices. "Value is not driven by ease of acquisition. Value is driven by demand. If the market refuses to correct itself via competition, then that's just how it is." - Stede

 

 

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