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  1. #1
    Sapy on US-Tichondrius(H)
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    Sapu94's Avatar
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    TSM Application r42 Available - Important Update Info Enclosed

    So, lately we've been experiencing some issues with the application updates eating up enough of our "unlimited" server bandwidth / CPU / memory to cause actions to be taken by our hosting company to block the application downloads. We have implemented a lot of changes in the past few days to try and lessen the load on the servers and have been in constant contact with our hosting company to resolve these issues. One major change is that updates (at least for PC as of now) will only download the .exe file from the server and not all the .dll files.

    Unfortunately, there are still people stuck on older versions which continue to put significant load on the servers. So, starting soon (a day or so) after r42 is released (likely within 24 hours of this post), any versions which are significantly out of date (older than r42 to start with) will cease to function until the user manually updates. This will also affect people who don't update to r42 before this change is implemented on our server.

    To avoid interruption, do the following ASAP if you're using r39 and older! Update your app to r40 by downloading it from here and manually re-installing (overwriting your current TSM app files). Allow the app to run during the next ~48 hours or so to ensure it updates to r41 (should update immediately) and then to r42 immediately when it comes out in 12-24 hours or so.

    If you don't, here's what will happen. The app will de-authenticate you and display the login screen you went through when you first installed the app. Your settings will NOT be wiped (so you won't need to setup the app again), but you won't be able to use the app until you manually update to the latest version (as described above) and then re-enter your email / app key into the login page of the app.

    We all apologize in advance for this inconvenience, and I hope you believe me when I say we have only come to this course of action after exhausting ALL non-disruptive options. Ultimately, in order to keep the TSM application free (which I assure you it always will be) and run a server on nothing more than generous user donations, we must adapt to utilize our bandwidth and server resources as efficiently as possible with our ever-expanding user-base (over 11k registered users at the time of writing this). We predict these changes will reduce our bandwidth and server resource usage by 10x or more over the long-run.

    Thanks!
    Last edited by Bart39; October 30th, 2012 at 05:50 AM.


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  2. #2
    EU-DarkSpear(A)
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    r42 has now been released for update
    Sic has joined #TradeSkillMaster
    I love you all. TSM Has given me children.
    That is all.
    Sic has left #TradeSkillMaster

    TSM Application Developer / Assistant Addon Developer

    For information: TSM Website, TSM Addon, TSM App.
    Also Follow TSM on Twitter
    If you need help with any of the above hop on Chat. It's much faster than posting

  3. #3
    US-Sentinels(A)
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    r42 has been pulled for the short term while we investigate why the app continues to cycle the update instead of properly copying the file. I have made r42 available as the Full Version which you can download here.
    TSM Web Master / Assistant Addon Developer
    For information: TSM Website, TSM Addon, TSM App.
    Also Follow TSM on Twitter, and Like TSM on Facebook!
    If you need help with any of the above hop on Chat. It's much faster than posting

  4. #4
    US - Burning Legion (A/H)
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    You guys are the best <3 Thanks for the info!
    [21:12] * Tang (webchat@***.221.240.193) has joined #consortium.cake
    [21:12] <@Sinshroud> *gasp* I'm naked, get out!
    [21:12] <@Tang> I KNEW IT O.O
    [21:12] * Tang (webchat@***.221.240.193) has left #consortium.cake

  5. #5
    EU-DarkSpear(A)
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    bump to top
    Sic has joined #TradeSkillMaster
    I love you all. TSM Has given me children.
    That is all.
    Sic has left #TradeSkillMaster

    TSM Application Developer / Assistant Addon Developer

    For information: TSM Website, TSM Addon, TSM App.
    Also Follow TSM on Twitter
    If you need help with any of the above hop on Chat. It's much faster than posting

  6. #6
    Entrepreneur
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    Great work guys!

  7. #7
    EU-Laughing Skull(H)
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    Since updating to r42 my TSM application no longer updates any auction information.

    My realm is correctly setup on the "Setup" tab, I've attached a screen shot of the "AuctionDB Updater" below, this is all it ever says, "now" for next check and the checkboxes are greyed out for enabling/disabling.



    The "Deal Notifications" tab now also doesn't display anything where as before it had my dealfinding lists enabled - if I click sync from shopping nothing happens even though I know I have dealfinding lists setup.

    The WoWuction Updater displays exactly the same thing as the "AuctionDB Updater".

    What do I need to do to get this working again?

    Thanks

  8. #8
    EU-DarkSpear(A)
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    Quote Originally Posted by rkrowland View Post
    Since updating to r42 my TSM application no longer updates any auction information.

    My realm is correctly setup on the "Setup" tab, I've attached a screen shot of the "AuctionDB Updater" below, this is all it ever says, "now" for next check and the checkboxes are greyed out for enabling/disabling.



    The "Deal Notifications" tab now also doesn't display anything where as before it had my dealfinding lists enabled - if I click sync from shopping nothing happens even though I know I have dealfinding lists setup.

    The WoWuction Updater displays exactly the same thing as the "AuctionDB Updater".

    What do I need to do to get this working again?

    Thanks
    check on the setup tab that your wow directory is correctly set
    Sic has joined #TradeSkillMaster
    I love you all. TSM Has given me children.
    That is all.
    Sic has left #TradeSkillMaster

    TSM Application Developer / Assistant Addon Developer

    For information: TSM Website, TSM Addon, TSM App.
    Also Follow TSM on Twitter
    If you need help with any of the above hop on Chat. It's much faster than posting

  9. #9
    EU-Laughing Skull(H)
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    It was correctly set, however clicking the "Reset Application Settings" and reapplying everything seems to have fixed it.

    thanks

  10. #10
    Entrepreneur
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    it seems since the update auctiondb update is not working, even after I reset settings I cannot specify my realm, the only thing I can see is fetching realm list.... here is the log for the attempts

    16:30:11 Debug: Download Complete for key: "info"
    16:30:12 Debug: Authentication Accepted? true
    16:30:12 Debug: QMap(("file_name", QVariant(QString, "TSM_App_r41.zip") ) ( "timestamp" , QVariant(QString, "2012-10-31 13:16:46") ) ( "type" , QVariant(QString, "Beta") ) ( "ver" , QVariant(QString, "r41") ) )
    16:30:29 Debug: No Error true
    16:30:29 Debug: Download Error: 0 "info"
    16:30:30 Critical: Invalid realm list!
    16:32:01 Debug: close event
    16:32:01 Debug: settings synced
    16:32:01 Debug: close cleanly start
    16:32:01 Debug: closed cleanly
    16:32:01 Debug: is hidden ?
    16:32:01 Debug: end win check
    16:32:01 Debug: closed

 

 
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