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  1. #31
    US-Prodmoore(A)
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    Hello,

    I also am having the same problem. Up until reading this forum, I have been opening my mail box before clicking the auction house NPC. My bank guy is in Undercity, so this has been rather easy. Did not connect it to opening my bags until now. The way it has worked pretty consistently for me is if I open wow and don't open my bag before clicking on the NPC Auction dude, complete crash.

    I periodically get lua error boxes popping up on my screen, but I don't understand them. Some happen not related to the auction house and some on odd characters. I tend to just disable the add-on if I can figure out which one it is at the moment. If I can be of more help, I will be happy to reply. I just don't know what to do to give you the information you need.

  2. #32
    EU-DarkSpear(A)
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    Quote Originally Posted by Rhyndal View Post
    Hello,

    I also am having the same problem. Up until reading this forum, I have been opening my mail box before clicking the auction house NPC. My bank guy is in Undercity, so this has been rather easy. Did not connect it to opening my bags until now. The way it has worked pretty consistently for me is if I open wow and don't open my bag before clicking on the NPC Auction dude, complete crash.

    I periodically get lua error boxes popping up on my screen, but I don't understand them. Some happen not related to the auction house and some on odd characters. I tend to just disable the add-on if I can figure out which one it is at the moment. If I can be of more help, I will be happy to reply. I just don't know what to do to give you the information you need.
    Disable all other addons except for TSM Core addon and see if you can recreate the issue.

    if you can and there is an Lua error - see this page on how to report lua errors correctly. if it crashes but no lua error then report back here.


    if not - re-enable your other TSM modules one by one to see if it causes the issue and do the same as above if lua errors or not.

    if none of the TSM modules cause the issue - re-enable your other addons one by one to see which one cause it and report back to the respective authors
    Last edited by Bart39; November 12th, 2012 at 06:05 AM.
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  3. #33
    US-Anvilmar
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    Quote Originally Posted by Bart39 View Post
    if none of the TSM modules cause the issue - re-enable your other addons one by one to see which one cause it and report back to the respective authors
    We've already been through this. TSM does not crash alone and Bagnon does not crash alone. Use both and you get a crash. there is no lua error as it is a hard crash to desktop.

    The only way to mitigate it is A) Open your bags before clicking the auctioneer, or B) Use the checkbox to open the TSM AH in a new window.

    One thing I've noticed is that if you open the AH with TSM attached, the first time, it will show the browse tab, the second time you open it, it will show the TSM tab. This will not occur anymore once you have checked and unchecked the button.


    Fot everyone with the problem, what is your operating system?

  4. #34
    US-Anvilmar
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    Here is part of the error:


    Local Player: Koko, 0580000007EE1A07, (1, 1637.93, -4443.3, 17.0298)
    Current Object Track: Auctioneer Ralinza, F130AF430000296F, (1, 1640.17, -4445.12, 18.5337)
    Interact Target: Auctioneer Ralinza, F130AF430000296F, (1, 1640.17, -4445.12, 18.5337)
    Locked Target: Auctioneer Ralinza, F130AF430000296F, (1, 1640.17, -4445.12, 18.5337)
    Total lua memory: 87720KB
    Current Addon: TradeSkillMaster
    Current Addon function: ScrollTable1Row2col1text:SetPoint
    Current Addon object: (null)

    Local Player: Koko, 0580000007FA7837, (0, -8815.83, 660.245, 98.0132)
    Current Object Track: Auctioneer Fitch, F130220F000047FB, (0, -8813.8, 661.005, 99.4949)
    Interact Target: Auctioneer Fitch, F130220F000047FB, (0, -8813.8, 661.005, 99.4949)
    Locked Target: Auctioneer Fitch, F130220F000047FB, (0, -8813.8, 661.005, 99.4949)
    Total lua memory: 52708KB
    Current Addon: TradeSkillMaster
    Current Addon function: ScrollTable1Row2col1text:SetPoint
    Current Addon object: (null)

    Local Player: Koko, 05800000074A3CBB, (0, -14416.8, 521.183, 6.01633)
    Current Object Track: Auctioneer O'reely, F1303D410000172C, (0, -14416.6, 524.668, 7.5838)
    Interact Target: Auctioneer O'reely, F1303D410000172C, (0, -14416.6, 524.668, 7.5838)
    Locked Target: Auctioneer O'reely, F1303D410000172C, (0, -14416.6, 524.668, 7.5838)
    Total lua memory: 57149KB
    Current Addon: TradeSkillMaster
    Current Addon function: ScrollTable1Row3col1text:SetText
    Current Addon object: (null)

  5. #35
    EU-DarkSpear(A)
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    Quote Originally Posted by Koko View Post
    We've already been through this. TSM does not crash alone and Bagnon does not crash alone. Use both and you get a crash. there is no lua error as it is a hard crash to desktop.

    The only way to mitigate it is A) Open your bags before clicking the auctioneer, or B) Use the checkbox to open the TSM AH in a new window.

    One thing I've noticed is that if you open the AH with TSM attached, the first time, it will show the browse tab, the second time you open it, it will show the TSM tab. This will not occur anymore once you have checked and unchecked the button.


    Fot everyone with the problem, what is your operating system?
    Rhyndal asked about lua errors hence my response. Yes we have gone through this before but as we said we cannot reproduce with the same combination of addons
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  6. #36
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    I registered to this forum just to say that this issue is still present when running TSM and Bagnon. The opening bag trick first does work to solve it on most occasions but it is very frustrating when opening the AH to have it crash 1-4 times without doing this first. On another note, regarding Bart posting that it is only 4 users having this problem out of a thousand that is completely ignorant and rude to those using the addon. I am one such person that read this thread but didnt have a registered forum account so for all you know those same thousand people also read this but don't bother to create an account. It is obviously is a repeatable condition that concerns TSM and Bagnon and I personally find it worrisome that you would try to push it under the rug because you say it only affects 4 people.

  7. #37
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    As of now all 3 developers on the TSM team have installed, or currently use, Bagnon and have not crashed. We have ZERO way to track down why this is happening. @Bart39 has stated that several times. With no way for us to reproduce this we can NOT fix it. There must be something else that is also causing the issue. Disable ALL modules then enable the following: Bagnon, Bagnon Config, Bagnon Guild Bank, Bagnon Void Storage, All TSM modules. Report back if it still crashes. If not enable your addons ONE check mark at a time and report back with the additional one that causes this.

    Additionally if you do crash with just the addons I have listed we need more information. What OS are you running, the version of Bagnon and All TSM modules (Do not say latest or we will ignore you!), does this happen with every toon you have on your account, if you have multiple accounts does this happen on all characters on all accounts on all servers you play on. The more info we have the easier we can remotely troubleshoot this. Until then we aren't going to dig through our code, as it is probably not us anyway, since we have a list a mile long of other fixable bugs and enhancements we are working on!
    TSM Web Master / Assistant Addon Developer
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  8. #38
    Sapy on US-Tichondrius(H)
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    On top of what Drethic listed, typing /run print(GetCVar("taintLog")) and letting us know what that prints out (if you're getting the error) would be useful.


    Follow me and TSM on Twitter for important updates, news, and giveaways!
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  9. #39
    US-Anvilmar
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    Quote Originally Posted by Sapu94 View Post
    On top of what Drethic listed, typing /run print(GetCVar("taintLog")) and letting us know what that prints out (if you're getting the error) would be useful.
    We're supposed to do that before it crashes, right?

  10. #40
    Sapy on US-Tichondrius(H)
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    Quote Originally Posted by Koko View Post
    We're supposed to do that before it crashes, right?
    Yes.


    Follow me and TSM on Twitter for important updates, news, and giveaways!
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