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  1. #1
    US-Duskwood(A)
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    Call to Blue. We want to recruit you!

    I am throwing out this call to blue in search for a Game Master, Blizzard development team member, etc (can be multiple!) to join this wonderful community and contribute on their off time.

    For quite some time, our addon and website developers, such as @Sapu94 with TSM, or @Erorus with TUJ, have been fighting for certain changes to the Blizzard API to better support our awesome gold making tools. One such concern that is currently being hoped to be resolved is the caged pet issue - caged pets appear as Pet Cage, and make it impossible to view them on TUJ.

    There are other issues that various members of this site have encountered, such as unfair bans, vagueness in legality of tools that they develop, such as CKS, and other matters that would go down much smoother with the insight of an actual employee.

    As a community, we constantly try to make gold making an easier experience, with less hassle and friction.

    By making a call to blue, I hope to bring in some Blizz employees or even ex-employees to act as a liaison between our issues and Blizzard themselves.

    So, how can you help?

    1) If you are a Blizzard employee, and are reading this, then go ahead and speak up! We know you play the game in your off time. And if you enjoy making gold, then we would be happy to have you! You could benefit from this community as much as we could benefit from your 2 cents.

    2) If you know someone who is a Blizzard employee, and has worked with bans, API, or legal aspects of addons and tools, then, please, ask them to take a look here, especially if they enjoy making gold in game.

    I have no doubt there are Blizzard employees who engage in other wow 3rd party communities, such as MMO-Champion, WoWHead, and the such, so why not try to get someone in here? It may very well benefit the gold making community as a whole.

    Edit: As @Sinshroud said, if you wish to contribute, but keep on the down low about who you are for professional or social reasons, feel free to contact one of the moderators (name in blue text like Sin's) or the administrator, @Sterling .

    We have ways of discussing things without them being public. In fact, some of our deeper, more technical discussions happen that way.
    Last edited by TimB; February 28th, 2013 at 12:31 AM.
    "You master mathematics, you master life and death." - 486486
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  2. #2
    EU-Silvermoon(A)
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    It's an interesting idea. I know we had @Straton around here briefly and perhaps he still visits but I'm not sure.

    We have often discussed how we might benefit from having a knowledgeable Blizzard employee interacting with us, as well as how we would be happy to put in our own input and feedback on the current state of the economy, or possible problems with upcoming changes.

    I know often the time Blizzard employees prefer not to make themselves known, probably for obvious reasons. Maintaining a public profile on a public forum requires them to essentially follow their employment guidelines and code of conduct both while in the work place as well as when at home leisurely browsing forums.

    I suppose one option would be for them to contact myself (or another staff member) privately and we can act like a proxy through which information and help is passed, or we could look at making them a Wind Trader to keep the discussions private.

    At the end of the day, we want to help. We like helping people and improving the experience of our favourite game. I moderate and contribute to the forums absolutely free, so does everyone else. Authors of TSM addons and other web applications do it for free as well. Some get a bit back in return, but the original goal was always doing it for the pleasure of being of assistance to others and never about the money.
    Last edited by Sinshroud; February 28th, 2013 at 08:00 AM.
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  3. #3
    US-Twisting Nether
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    I think your proxy idea would be best, Sinshroud -- it's asking too much of a Blizz staffer to 'unofficially officially' represent the company and their policies on public boards. But the proxy thing could work if the relationship were limited to just one or two people.

    It really would be nice to be able to establish some feedback loops with Blizz that are specific to the WoW economy considering all the ways the game is impacted for both good and bad.

  4. #4
    EU-Sylvanas(H)
    Entrepreneur
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    In my opinion it's Blizzard best interest to check in with the goblin communities. Having helped many of my guildies provided me with an insight of the huge gap there is between goblins and regular players. It might come as a shock, but, for example, a lot of players still use the default, ancient AH UI.
    While Blizzard helping the regular players might hurt the goblins' profits in the long run, i'm sure Blizzard wants to make the general populace happy.

  5. #5
    hag
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    I applaud and support the idea.

    However, I am not optimistic.

    For one thing, there wasn't a lot of blue interaction on the Professions beta forums or live forums. Regretablely, I don't see the economy as important to Blizzard as I wished it was. In particular, the comment from the announcement of BoP SoH was "Initially, we want crafters to be out in the world adventuring instead of camping out in front of an auctioneer, hoping to score some cheap mats. We understand that this may be of concern to those who play a variety of profession alts" Perhaps I am being overly sensitive, but while newer games give XP from professions, I felt Blizzard was explicitly if not anti-crafting then at least anti-AH. I knew the economy was not a huge focus but the "instead of camping out in front of an auctioneer" comment was a bit of a shock.

    Nor does a GM seem like an appropriate person. While wonderful, hard-working people, entry-level customer-facing, customer service employees tend to be fairly far away from where policy is made and interpreted. So unless something is in their policy & procedure manual, "One time one GM said ..." is negligible protection or precedent.

    I am sure there are certainly many client and web API issues that could use examples, documentation, clarification, fixes and enhancements.

    But some of what you are asking for is not in Blizzard's best interest. I.e., like a lot of enforcers, they benefit by the rules being vague. Especially since this is not a legal proceeding. They can ban you for botting or "abuse of economy" and you have some appeals but little recourse and little insight into why. The blue response to norky, the TSM user who seemingly spun his mouse too quickly and was banned seemed like a form letter with few specifics. It keeps people more cautious if there is not a clear line. Besides, as soon as the Dark Side learns that the policy is that 25 mouse spins per minute gets you investigated but 24 does not, then that will be incorporated into the evil software. In the same way that the algorithm that the IRS uses to decide if your return is suspicious is a very closely guarded secret.

    A true pessimist might say that if Blizzard got involved and really understood the issues and situation, they might decide the huge gap between someone with two dozen addons including TSM and CKS versus the majority with a stock UI was too large and make some unpleasant changes.

    But hopefully this works out. Perhaps those of you going to Blizzcon can give out some business cards and get lucky and find a sympathetic ear.

  6. #6
    EU-Ragnaros (Both)
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    Barring a few special example that don't tend to stay secret for very long it is not hard for blizzard to find out how the Goblin community works and as far as i remember a changed from many years ago was that all add-ons can only be used if their source code is publicly available so i am sure for the major add-ons at least they have people keeping an eye on exactly how they work.
    This has been shown for example with some raid enhancing mods which have been nerfed in the past as they were deemed to be too advantageous and to some degree gold making add-ons.e.g. a notable one when they changed it so each actions required a human interface action so you could post an infinite amount of items with a single click.

    So from that side i think we have very little to fear, especially as i saw a recent blue post (can remember where to link) that stated they actively left certain game improvements to add-on developers, with a specific mention to the AH. And if that is the case and add-on developers are seen effectively as proxy developers for the game it would be greatly in their interest to have at least some real interaction with those developers.

  7. #7
    EU-Outland(A)
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    I'm sure if it was warranted Blizzard could appoint a member of the support/community team to interact here directly no doubt. Operating under the same employment guidelines.

    However I'm not sure if its possible, to my knowledge Blizzard don't have staff operate on third party forums no? I realise there are people that do, but thats out of hours and even still they have to be careful. I'd imagine they would only do it via their own forum.

    But I do think it would be constructive and beneficial. One thing I've noticed here in my 2 years knocking about, is that its an extremely constructive and helpful community you have here. And with gold making its not exactly balance discussion(which when you view twitter and official forums is people screaming for a buff with no factual data), here there doesn't seem to be roars about imbalance.

    And if there was, considering your spreadsheet connoisseurs , I'm sure it would be pretty productive.

  8. #8
    EU-Silvermoon(A)
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    Quote Originally Posted by Furyio View Post
    I'm sure if it was warranted Blizzard could appoint a member of the support/community team to interact here directly no doubt. Operating under the same employment guidelines.

    However I'm not sure if its possible, to my knowledge Blizzard don't have staff operate on third party forums no? I realise there are people that do, but thats out of hours and even still they have to be careful. I'd imagine they would only do it via their own forum.

    But I do think it would be constructive and beneficial. One thing I've noticed here in my 2 years knocking about, is that its an extremely constructive and helpful community you have here. And with gold making its not exactly balance discussion(which when you view twitter and official forums is people screaming for a buff with no factual data), here there doesn't seem to be roars about imbalance.

    And if there was, considering your spreadsheet connoisseurs , I'm sure it would be pretty productive.
    Well, they have had quite a number of Blizz employees interacting on the Elitist Jerks and MMO-Champion forums in the past.
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  9. #9
    EU-Outland(A)
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    Quote Originally Posted by Sinshroud View Post
    Well, they have had quite a number of Blizz employees interacting on the Elitist Jerks and MMO-Champion forums in the past.
    Where they doing so in an official capacity?

    I'm a regular to Elitist Jerks for YEARS, and I know lately there has been a grown resentment towards blizzard thanks to some unruly comments from GC.

  10. #10
    US-Emerald Dream(Both)
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    If you want our voice heard, I'd say your best bet would be to play on their field - the official forums. This is the only area you can be sure they will monitor consistently. If it's a question of raising our profile so that they start to come here for feedback on their own, you could start by linking some of our pertinent threads (I'd NOT recommend that Honour Among Goblins one, for example ).

    I'd also temper your expectations. It's going to be highly unlikely to get some ACTUAL information from Blizzard, it just isn't professional to be sharing intimate details in this fashion. Gaining an ongoing audience, however, in order to voice some of our opinions - this might be something worth striving for.

 

 
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