Register
  • And..... We're Back.

    So apparently our host (justhost) provides unlimited bandwidth, unlimited storage space, unlimited pretty much everything.

    But they don't provide unlimited CPU usage (what?). This was part of the site's terms, written in fine print. Since CPU usage grows proportionately with bandwidth, they don't truly provide unlimited bandwidth. This is why the site was offline for just over 24 hours. We were given no warning, they pulled the plug overnight. To top it off, I had no access to:
    • The site's control panel.
    • The site's FTP server.
    • Any stormspire email.

    Making it impossible for us to get a hold of the community.

    Not to mention, they provide no way of tracking CPU usage. Unethical business practice, anyone?

    I'm very irate at this situation, as we've lost some credibility and traffic to the site. We're actively searching for new hosting solutions, and we're open to any suggestions.

    For now, the chatbox is disabled as it is very CPU intensive. We'll have it back whenever possible (hey, I like the chatbox too).

    Meanwhile, we're working hard to make sure this never, ever happens again.

    Sterling beaming out!
    Comments 18 Comments
    1. Sinshroud's Avatar
      Sinshroud -
      Hello and noooooo my precious shoutbox!
    1. Namssob's Avatar
      Namssob -
      No worries Sinshroud - I'm not going anywhere! That sucks. Not sure what type of host you're looking for, but I could recommend AGAINST Webhost4life.com. I've had domains there, and sorry but they suck IMO.
    1. Brouck's Avatar
      Brouck -
      Woot, glad you're back, as I had a reason to post last night.
    1. Zerohour's Avatar
      Zerohour -
      I merely thought it was a ninja account ban.
    1. Mageshadow's Avatar
      Mageshadow -
      We should have a way to contact each other, a type of e-mail, Sinshroud I do believe set us up with a IRC Channel, I think this is a great idea in case anything happens.
    1. Sterling's Avatar
      Sterling -
      Quote Originally Posted by Zerohour View Post
      I merely thought it was a ninja account ban.
      I had 28 emails asking "why did you ban my account?".
    1. noacess's Avatar
      noacess -
      Have you considered using an IRC channel to replace the shoutbox?

      -noacess
    1. Khra's Avatar
      Khra -
      I'm glad the site is back. It was as if a million souls cried out in torment and were silenced at once...
    1. Namssob's Avatar
      Namssob -
      I guess the biggest concern would be if you move the site, will any content be lost? Assuming you have the entire site in some sort of DB (mySql, etc), is it all backed up somewhere?
    1. Thefluffyrocker's Avatar
      Thefluffyrocker -
      I must say i am quite relieved as i thought i had done something wrong and been hit by the ban stick <phew>.
      I'm sure we all all appreciate all the effort you have put into getting the site back online and will understand the need for any trimmings we need to live with to keep it running.
      <hugs all around>
    1. Sinshroud's Avatar
      Sinshroud -
      I did send Sterling a PM earlier today about the idea of a IRC channel. As the others say it would be nice to know that there is a way that we can get in touch with each other if something does ever go wrong.

      I'm in the process of setting up #theconsortium on Quakenet with Mageshadow, Anaalius has been helping out a bit too. We just having problems registering the channel at the moment (Quakenet have a very stupid system for registering channels (http://www.quakenet.org/faq/faq.php?c=1&f=6#6)

      I believe that the more people there are in the channel, the better the chances are of getting the channel registered. So if you are bored and have nothing to do come help out
    1. Sterling's Avatar
      Sterling -
      Quote Originally Posted by Thefluffyrocker View Post
      I must say i am quite relieved as i thought i had done something wrong and been hit by the ban stick <phew>.
      I'm sure we all all appreciate all the effort you have put into getting the site back online and will understand the need for any trimmings we need to live with to keep it running.
      <hugs all around>
      We're only trimming for now. Once we get a solid hosting package, we'll lather this cake with icing.
    1. Sinshroud's Avatar
      Sinshroud -
      Quote Originally Posted by Namssob View Post
      I guess the biggest concern would be if you move the site, will any content be lost? Assuming you have the entire site in some sort of DB (mySql, etc), is it all backed up somewhere?
      No content would be lost under any normal circumstances, so if and when we the site is moved to a dedicated host there should be no problems whatsoever. Most hosts run a backup of files and I'm sure Sterling also runs a backup of the server files from time to time.
    1. Mornia's Avatar
      Mornia -
      Glad everything is back - I was wondering for a while! Seems a bit unfair to offer an unlimited service that is, in reality, limited......
    1. drpachinko's Avatar
      drpachinko -
      Just host is bad ... I have use acehost for some of my websites and never had problems. They did once complain when I had a system for sending out emails to subscirbers 1200 emails made them angry.

      I
    1. Leviosa's Avatar
      Leviosa -
      Phew! I was worried for a bit. Glad to see it's back up and here to stay
    1. Elen's Avatar
      Elen -
      Welcome to the curse of a successful WoW site: The more popular it becomes, the more challenging it is to make work technically!

      CPUs cycles will absolutely kill a site such as this, which is not only highly dynamic, but loaded with countless bells and whistles. In my experience the main criteria is to be prepared to pay for the resources you need, even if that means it starts to cost significant money. Most webhosts short-sell, promising unlimited offers that are too good to be true.

      After that, the next hurdles tend to involve hackers and scaling, especially problematic if you have big databases involved.

      For what it's worth, El currently lives on Rackspace's Cloud hosting, which is expensive, but scales up well and has become very reliable. I'm dealing with 10,000-20,000 visitors each day at the moment. However most of that traffic flows to pre-cached or static pages. Dynamic content costs about 5 times as many resources as static/cached content.
    1. Zerohour's Avatar
      Zerohour -
      Quote Originally Posted by Thefluffyrocker View Post
      I must say i am quite relieved as i thought i had done something wrong and been hit by the ban stick <phew>.
      I can relate to this one. Until I asked Lofty to check as well to confirm. I was pretty sure though that an email would be sent to me stating something if that was the case. I concluded after Lofty and I talked that maybe there was a technical problem brought on by monetary issues. =)